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Privacy Policy

 

Last Updated: Aug 12th 2024

 

Seed & Beyond, operated by Nine Boards, LLC (“Seed & Beyond,” “we,” “us,” or “our”), provides enterprise software including ERP, POS, analytics, APIs, and eCommerce solutions for regulated industries.

This Privacy Policy explains how we collect, use, and protect information when you use:

  • The Seed & Beyond website

  • Seed & Beyond ERP platform

  • Seed & Beyond POS systems

  • Seed & Beyond mobile applications

  • Seed & Beyond APIs and integrations

  • Seed & Beyond eCommerce and menu systems

By using our services, you agree to the practices described in this Privacy Policy.

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1. Who We Are

Seed & Beyond is operated by:

Nine Boards, LLC
4320 Winfield Rd Suite 200
Warrenville, IL 60555
United States

Website: https://seedandbeyond.com
Email: dpo@nineboards.com

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2. Information We Collect

We collect information depending on how you interact with our services.

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Information You Provide

This may include:

  • Name

  • Email address

  • Phone number

  • Company information

  • Account credentials

  • Billing information

  • Customer support communications

 

Business and Operational Data

Customers using Seed & Beyond ERP and POS may store and process business data including:

  • Inventory and product data

  • Sales transactions

  • Compliance and regulatory records

  • Supplier and vendor information

  • Purchase orders and invoices

  • Retail analytics and reporting data

This information belongs to our customers, and we process it only to provide our services.

 

Automatically Collected Information

When you use our website or software, we may collect:

  • IP address

  • Device and browser type

  • Usage and interaction data

  • Access timestamps

  • Application performance data

 

3. Cookies and Tracking Technologies

Seed & Beyond uses cookies and similar technologies to:

  • Maintain secure login sessions

  • Remember user preferences

  • Analyze website usage

  • Improve platform functionality

You may disable cookies in your browser settings, though this may limit some features.

 

4. How We Use Information

We use collected information to:

  • Provide and maintain our services

  • Process transactions and payments

  • Deliver customer support

  • Improve product functionality

  • Monitor security and prevent fraud

  • Communicate updates and service notices

  • Comply with legal and regulatory obligations

 

5. Data Processing Role

Depending on the service:

  • Customers act as the data controllers for the data stored in the Seed & Beyond platform.

  • Seed & Beyond acts as a data processor, processing data only as instructed by our customers.

 

6. Sharing of Information

Seed & Beyond does not sell personal information.

We may share information with trusted service providers that help operate our platform, including:

  • Cloud hosting providers

  • Payment processors

  • Compliance and regulatory systems

  • Analytics and monitoring tools

  • Customer support platforms

We may also disclose information if required by law or legal process.

 

7. Third-Party Integrations

Our platform may integrate with third-party systems such as:

  • State regulatory compliance systems (e.g., METRC)

  • Accounting platforms

  • Payment providers

  • Inventory and supply chain systems

  • eCommerce and delivery platforms

These services operate under their own privacy policies.

 

8. Data Security

We implement industry-standard security practices designed to protect information, including:

  • Encryption in transit (SSL/TLS)

  • Access controls and authentication

  • Secure cloud infrastructure

  • System monitoring and logging

However, no system can guarantee absolute security.

 

9. Data Retention

We retain information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

 

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of personal data

  • Restrict processing

  • Receive a copy of your data

Requests may be submitted to: dpo@nineboards.com

 

11. California Privacy Rights

California residents may request:

  • Disclosure of personal information collected

  • Deletion of personal information

Seed & Beyond does not sell personal information.

Requests may be submitted to dpo@nineboards.com.

 

12. International Data Transfers

Seed & Beyond operates primarily in the United States. Information may be processed in the U.S. or other jurisdictions where our service providers operate.

 

13. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

 

14. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the latest revision.

 

15. Contact Us

For privacy-related questions or requests, contact:

Data Privacy Officer
Nine Boards, LLC (Seed & Beyond)
4320 Winfield Rd Suite 200
Warrenville, IL 60555

Email: dpo@nineboards.com
Website: https://seedandbeyond.com

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